During the current coronavirus outbreak, it’s important to stay up to date on the latest information, like safety measures to protect yourself against COVID-19 and real-time worldwide office updates.
And when you’re experiencing a lot of uncertainty and fear, it can be reassuring to know you have access to resources to assist with your physical, emotional, and financial well-being. Here are some that could come in handy right about now.
Keep in mind, the easiest way to stop the virus from spreading is by staying home. By only going out for essential items, you can help protect yourself and others from getting sick.
If You Need Medical Care
If You’re Feeling Stressed
If You Have Existing Medical Conditions
If You’re Worried About the Markets
If You’re Caring for Kids
If You Receive an Email from the CDC or WHO
If You’re Hunting for Things to Do
If You’re Looking for Ways to Help
If you suspect you’re sick
If you have COVID-19 symptoms or believe you were exposed to a confirmed case of the virus, contact your health care provider immediately. If your doctor recommends getting tested, you can use the testing site locator to find a site near you. You can also assess your COVID-19 risk by logging in to myCigna.com and looking for the Buoy for Cigna Symptom Checker pop-up.
If you’re a Cigna member and have questions about coronavirus care and coverage, visit Cigna’s Coronavirus Resource Center. Testing is covered at 100% under the plan, while normal plan rules apply to treatment coverage. You have access to a dedicated support team for claims related to coronavirus (COVID-19) testing. Call Cigna at 1-855-287-8400 Monday through Friday, 8 a.m.–8 p.m. ET.
Dial a doctor
Need to talk to a doctor, but don’t want to leave home and put your own – or others’ – health at risk? Rely on Lenovo’s telehealth services. You can talk to a doctor 24/7 from the convenience and comfort of home.
- Cigna members have two options:
- Kaiser members:
- Call 1-800-464-4000.
North Carolina employees: You can also make a virtual appointment with the Lenovo Wellness Center by calling 1-919-237-8900. (Hours of operation have not changed.)
If you need emergency dental care
Even during a pandemic you can experience a toothache, chipped tooth, or oral infection. If you have an urgent dental care need and can’t reach your regular provider, use Cigna Virtual Dental Care to speak with a dentist – any time of day – from the comfort and safety of your home. Through May 31, 2020, this service is free for all Cigna members. To get started, just log on to your myCigna.com account and follow the prompts to the Cigna Dental Virtual Care portal.
You can also get help finding a dentist by calling Cigna at 1-800-244-6224 or visit Cigna's website.
Shed some stress
There’s nothing like a public health issue to raise your anxiety. Even if you haven’t been personally impacted, living in the midst of so much fear and confusion can create a lot of tension and worry.
Talk it out
Our Employee Assistance Program (EAP) is always here to help. Just call 1-888-371-1125 or log in to the Cigna website to connect virtually with a licensed clinician who can help you work through your concerns or refer you to other resources and services. Through September 30, 2020, you and all members of your household have access to a combined maximum of 10 free counseling sessions per issue (8 sessions are normally available).
You can also call our behavioral health counselor, Liz Grady, at 1-919-237-8900 to set up a virtual counseling appointment.
Watch a webinar
The EAP has created several on-demand webcasts to address the major challenges many of us are experiencing during these stressful times. “Managing Anxiety: Coronavirus Fears & Concerns,” “Supporting Employees: Coronavirus Fears & Concerns” (for managers), “Resilience in Challenging Times,” and many other webcasts can be viewed any time through the Cigna EAP Wellness Webcast portal. Just log in and choose your seminar.
Get some tips
Looking for some coping mechanisms to get through this challenging period? Whatever your situation, chances are Cigna has some suggestions that can help:
- Coping with the Fear of Coronavirus
- Reassuring Children
- Living at Home: Strategies for Couples
- Coping with Loneliness: Living Alone During the Coronavirus Pandemic
- Managing the Impact of Change
- When an Employee is Struggling: Managing a Virtual Team
- Helping Children Manage Change: Managing the Return to Work
Good nutrition and exercise are always key to staying healthy. While our group exercise classes are on hold until further notice, we’re offering a variety of virtual sessions to help you stay sane. Or break a sweat any time you want by taking an on-demand fitness class offered by our Power UP Fitness Center.
- Virtual Walks Around the Block – 11–11:15 a.m. Eastern Time Mondays
- Take this opportunity to get outside and take a virtual walk with your coworkers. Add to your calendar.
- Morning Mobility – 7–7:20 a.m. Eastern Time Monday–Friday
- Get your day started with some low-impact movement! Shake off the stiffness, increase your blood flow, and start your day on the right side of the bed. Add to your calendar.
- Unravel – 11:15–11:30 a.m. Eastern Time Monday–Friday
- Improve your range of motion in 15 minutes while learning techniques to improve your posture, prevent injury, and reduce muscle soreness. Add to your calendar.
- Full-Body Blast – 11:35 a.m.–12 p.m. Eastern Time Monday–Friday
- A full-body cardio and resistance training virtual class using just your body and household items to enhance your balance, coordination, and overall strength – all in the comfort of your own living room! Add to your calendar.
- Abs – 12:05–12:20 p.m. Eastern Time Monday–Friday
- Grab a quick abdominal class – 15 minutes of nonstop core action. No extra equipment needed! Add to your calendar.
- Virtual Stretch Break – 2–2:05 p.m. Eastern Time Monday–Friday
- Take a break, you’ve earned it! Taking five minutes to get up, breathe, and move will give you energy and focus to get back to your work with enthusiasm. Virtual stretch breaks are designed to help you improve your posture, release tension, and feel more confident. Add to your calendar.
- Strength Flow – 5:30–5:50 p.m. Eastern Time Monday–Friday
- Movement is for everyone. So is this daily class, which is designed to help you increase strength, mobility, stability and your own body awareness — in just 20 minutes. No equipment needed. Add to your calendar.
- Friday Morning Fuel – 9–9:20 a.m. Eastern Time Friday
- Join Coach Daniela in adding a little fun to your Friday morning routine with healthy smoothie recipe demos. Add to your calendar.
Manage your stress by joining a virtual five-minute mindfulness session, either live or on-demand. You can also try out any one of our ongoing webinars on managing worries, dealing with difficult people, or the mind-body connection between food and mental health.
The EAP is currently offering a two-part, on-demand webcast series, "Experiencing Mindfulness," to help you stay centered during this turbulent period. Each part can be viewed any time through the Cigna EAP Wellness Webcast portal. Just log in and choose your seminar.
Get to the heart of it
Managing a chronic condition like high blood pressure? You can safely monitor your blood pressure at home and send your readings to your doctor by using the Hello Heart app. They’ve doubled their support line staff and are working hard to respond to any of your needs, whether it's helping you to log in to the app, send your Blood Pressure report to your doctor, or use your monitor. Connect to them by emailing firstname.lastname@example.org or calling 1-800-767-3471.
Stock up on prescriptions
With so much uncertainty at the moment, you'll want to have plenty of your maintenance medications available. By taking advantage of the mail order pharmacy through Express Scripts, you can get the medications you need without leaving home. And you can save money! To change your current medications to home delivery, just log in to the Express Scripts site and go to Prescriptions > Pharmacy Options.
In states that have declared states of emergency due to the coronavirus, including California, Illinois, and North Carolina, restrictions on prescription refills are being relaxed. This means you can have a larger supply of your necessary medications on hand, so you don’t have to keep making trips to the pharmacy.
Weather the financial storm
Uncertainty in the world can lead to volatility in the stock market. While your and your loved ones’ health should always be your top concern, it’s understandable that you’d wonder how your investments are holding up through these turbulent times. Here are six tips from Fidelity that can help ease your mind and put things in perspective during extreme market fluctuations.
Talk to a financial expert
Is the coronavirus crisis making you second-guess your financial plans? Get personalized, one-on-one assistance through Fidelity by scheduling a virtual appointment. If you’re not sure you’re making the right decisions with your retirement account, you can also get personalized help from Financial Engines.
Manage your money
Feeling unsettled about your finances? Boost your knowledge through an on-demand webinar. Whether you’re focused on managing debt, investing, or avoiding mistakes in your equity compensation plan, you’re sure to benefit from one of the many webinars in Fidelity’s webcast hub. The hub is updated regularly, so bookmark it for the future.
Fidelity also offers live daily workshops to help you address your top money concerns. Check out the workshop schedule to see the full range of topics, including “Managing Unexpected Events and Expenses” and “Navigating Market Volatility.” You’ll need your 401(k) account username and password to log in. Click “View Events Now” and “Continue” to get to Fidelity’s Event Registration System. Select “Live Web Workshops,” then “Filter Workshops by Topic” to find the web workshop you want to attend. If you have questions, call Fidelity Retirement Benefits at 1-800-835-5098.
Keep your kids learning
Just because they're out of school doesn't mean the learning has to stop. Bright Horizons World at Home is a new way for you to keep your children engaged and excited about education while they're away from their regular school environment. Designed by education experts, World at Home features videos and activities for all kinds of curriculum areas, including yoga and mindfulness, STEM learning, language, dance, and cooking.
Protect yourself from online scams
Online scammers are testing new tactics using COVID-19 outreach as their bait. The Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) are both warning about new phishing attempts. Learn the latest tips for recognizing and avoiding COVID-19-related fraud. The CDC and WHO will never email, call, or text you about the coronavirus or request a donation.
Take care of legal business
With your typical routine on pause, you may be looking for new ways to occupy your days. How about finally checking some of those legal tasks off your to-do list? If you're enrolled in the MetLife Legal Plan, you can connect with an attorney virtually and get important things done, like designating a power of attorney or health care proxy.
Give a virtual hug
Studies have shown that gratitude improves mental well-being. Since you can’t acknowledge your colleagues’ hard work in person, use Lenovo Rewards to recognize their contributions with a virtual pat on the back.
Connect by giving back
Join Lenovo in supporting organizations that are working on COVID-19 relief efforts through Employees Care. Lenovo philanthropy will match your contributions 100%.
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